fix articles 343946, cancellations processing department
It is IMPOSSIBLE to cancel an AOL account (tags)
It is IMPOSSIBLE to cancel an AOL account! This is standard opperating procedure for AOL. They are crooks!!!! Almost 10 years ago I worked for American Express in Phoenix as a contract computer programmer writting software that allowed AOL subscribers to get information about their American Express Credit cards. As a part of my job I was required to get an AOL account which I billed AMEX every month, and which AMEX promptly paid for. I never used AOL in my private life. When I left American Express for another job it took at least 6 months of letter writting by me before I got AOL to cancel my account and stop billing me. I am sure it was a very intentional that AOL continued to bill me after I told them I did not want to use their services any more. Other people I have talked to have had the same experience when trying to cancel their AOL accounts - ie: AOL bills them for months after they want to cancel the account.